We apologize that you are experiencing issues with your Remington firearm. We here at Remington understand the importance of providing our customers with quality products and convenient customer service. Therefore, we have provided a quick and easy way to monitor the progress of an existing firearm repair - online, 24 hours a day, 7 days a week.

Please note that if your firearm is being serviced under the Model 700® or Model Seven™ voluntary recall, based on our current rate of return, we are estimating a minimum 12 week return time from point of receiving your firearm.